Frequently asked questions

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Common questions about TekShot OS, answered briefly and clearly. If you cannot find your answer, contact us for support.

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TekShot OS is an AI platform that helps businesses with marketing, content, monitoring, analysis and operations. It brings together five AI assistants - TekShot Vision, TekShot POS, Studio AI, Insight AI and Central AI - on a single system.

Store owners, chain managers, marketing teams and operations staff in F&B, retail, factories, construction sites, schools and more. Each role gets its own screens and permissions.

Go to the free trial page and fill in your details. Signing up takes 2 minutes and the system is ready as soon as you confirm your email; a TekShot AI advisor will then help you set up. Free trial

Yes. The Chain plan is designed for 2 stores or more, with chain management and benchmarking across branches. It costs VND 1,490,000 per store per month. See pricing

No. TekShot OS runs in the web browser on computers and tablets, and the mobile app keeps managers up to date on the go. Our team connects your cameras and POS devices.

Yes. The main features work on the phone, with notifications for camera alerts, orders and tasks waiting for approval.

Yes. You can start with a single store or a few fan pages and grow from there. The Studio plan starts at VND 399,000/month, and the Vision and Smart plans for one store cost VND 690,000 and VND 990,000/month. See pricing

Data is encrypted in transit with SSL/TLS 256-bit, access is granted by role and backups run automatically. We follow Decree 13/2023/ND-CP on personal data protection. Security & privacy

Yes. Reports can be exported to PDF or Excel at any time, keeping the charts ready to present or archive.

The free trial lasts 7 days and gives you the full platform. No credit card, no commitment, and our experts support you throughout the trial. Start your 7-day free trial

Studio VND 399,000/month, Vision VND 690,000/month, Smart VND 990,000/month and Chain VND 1,490,000 per store per month. Software prices exclude VAT and hardware. See pricing

Yes. Pay for 12 months upfront and get 2 extra months free, 14 months in total.

Yes. You can move to a higher plan or add stores whenever you need; our team will adjust your subscription. The minimum software term is 12 months. Compare plans

Yes. Prices are quoted excluding VAT, and a VAT invoice is issued for every payment.

Yes. TekShot OS belongs to the same ecosystem as ERPCons, FoodTek, BakeTek and BuildTek, so project, staff and cost data can be shared between them. The ecosystem

Connect each channel with its admin account and TekShot OS will bring them onto one screen. The Studio plan includes 2 main fan pages and 3 secondary ones. Integration & data

Yes. Tell us which accounting, inventory or internal systems you use and our team will scope the connection with you. Request a consultation

Call the hotline 0835.53.22.33, email contact@tekshot.vn or message us on Zalo, Monday to Saturday, 08:30–17:30. Contact & support

Usually 1–7 days, depending on the number of branches and devices to connect (cameras, POS). The TekShot AI team helps with configuration and training.

Our office is at 226 Le Trong Tan, Phuong Liet Ward, Hanoi. TekShot AI works alongside ERPCons, FoodTek, BakeTek and BuildTek in one ecosystem. About TekShot AI

Yes. We are always looking for implementation partners and resellers in every province. Careers & partnerships
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The TekShot AI team is ready to help via hotline 0835.53.22.33, email contact@tekshot.vn or Zalo (Monday to Saturday, 08:30–17:30).

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Try TekShot OS free for 7 days with all 5 AI assistants. No credit card required, deployment support within 1–7 days.